Your Questions, Answered

Everything you need to know about booking with Shooting Stars.

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Frequently Asked Questions

Shooting Stars Icon General Questions

What is a photo booth and how does it work?

A photo booth is an interactive station where guests can take fun and memorable photos. Our Shooting Stars photo booths are equipped with high-quality cameras, professional lighting, and a user-friendly touchscreen interface. Guests simply select their props, pose for the camera, and their prints are ready in seconds!

Is a photo booth really that much fun?

Absolutely! Photo booths are an instant hit at any event. They bring people together, spark creativity with our awesome props, and create an atmosphere of pure joy and laughter. It's not just about taking pictures; it's about making unforgettable memories and giving your guests a fantastic experience they'll talk about long after the event is over!

What types of events do you cater to?

Shooting Stars provides photo booth rentals for a wide variety of events, including weddings, corporate events, birthday parties, anniversaries, graduations, proms, school events, festivals, grand openings, and any other special occasion where you want to add an extra layer of fun and entertainment!

How much space do you need for the photo booth setup?

We recommend a space of at least 10x10 feet to comfortably accommodate the photo booth, props table, and allow for guest flow. However, we can often adapt to smaller spaces if necessary. Please let us know your venue's layout, and we can advise on the best setup.

Do you provide props?

Absolutely! All of our packages include a fun and diverse selection of high-quality props tailored to your event type. From silly hats and oversized glasses to themed signs, we have everything to spark creativity and laughter. We can also create custom props for your event, designed specifically to match your theme or brand. These custom props are quoted and charged based on their complexity and materials.

Will there be an attendant present?

Yes, every Shooting Stars photo booth rental comes with a friendly and professional attendant who will be on-site for the entire duration of your rental. Our attendant will set up and dismantle the booth, assist guests, ensure smooth operation, and help with any technical questions.

Can we customize the photo strips?

Definitely! We offer a custom print layout for every event, incorporating your event name, date, or a personalized message to make your prints unique keepsakes. We'll handle the design details to ensure it looks fantastic and matches the vibe of your event. If you have specific design requirements or prefer to submit your own custom artwork, we can accommodate that for an additional charge based on complexity.

Are the photos instantly printed? When do we get the prints?

Yes, and quickly! Our state-of-the-art printers produce high-quality, smudge-free prints in a matter of seconds after your photo session. No waiting around – your guests can take their fun memories home right away!

Can guests get digital copies of their photos?

Yes! After your event, we provide a digital gallery of all the photos taken during your rental. This allows you and your guests to download, share, and cherish all the fun moments. Some packages may also include instant digital sharing options at the booth.

Why does everything look so good?

We pride ourselves on providing a premium photo booth experience! From our professional-grade camera and lighting equipment to our diverse collection of high-quality props and our sleek, modern booth design, every detail is chosen to ensure stunning photos and a top-notch experience. We believe in delivering excellence so your memories look as fantastic as they feel.

Can we see ourselves when taking photos?

Yes! Our photo booths feature a live view on the screen so you can see yourselves and perfect your poses before each shot. Plus, the booth itself has a mirror-like finish, adding to the interactive fun and helping you prepare for those perfect shots!

Can you set up outdoors?

Yes, we can! However, for outdoor setups, we require a covered area or tent to protect the equipment from direct sunlight, rain, and other harsh weather conditions. While our booth looks fantastic, the highly reflective surface isn't ideal for direct, uncovered sun exposure, as it can affect photo quality. As long as there's adequate shelter, we're happy to bring the fun outdoors!

What are the power requirements for the photo booth?

Our photo booth setup requires access to a standard 120V electrical outlet. We'll bring all necessary extension cords, but please ensure a reliable power source is available within reasonable proximity to the desired setup location.

How far in advance should I book?

We recommend booking as soon as you have your event date confirmed, especially for peak seasons (like summer and holiday periods). Popular dates can book up quickly. A good rule of thumb is 3-6 months in advance, but we will always do our best to accommodate last-minute requests if our schedule permits.

What is your cancellation policy?

Please refer to your booking contract for our specific cancellation policy. Generally, a non-refundable deposit is required to secure your date, with the balance due closer to the event.

Do you provide backdrops? Can I get a custom one?

Yes, we include a standard backdrop with our packages to complement your event. If you're looking for something truly unique, we also offer custom-designed backdrops! Please note that creating a high-quality custom backdrop requires time and resources to ensure it's perfect for your event. To discuss your vision and get started, please contact one of our employees. We'll work with you to understand your needs and then provide a personalized quote and an estimated timeframe for completion based on the design's complexity and materials.

What areas do you serve?

Shooting Stars proudly offers photo booth rentals throughout the entire Okanagan Valley! Whether your event is in Kelowna, Vernon, Penticton, or anywhere in between, we're ready to bring the fun to you.

Shooting Stars Icon Questions About Pricing & Packages

How much does a Shooting Stars photo booth cost?

We believe in clear and simple pricing! Our standard photo booth rental packages are based on the duration of your event, giving you fantastic value:

  • 2 Hours: $642 CAD
  • 3 Hours: $770 CAD
  • 4 Hours: $924 CAD
  • 5 Hours: $1108 CAD
  • 6 Hours: $1329 CAD
If you need a custom duration not listed here, just ask! We're happy to provide a personalized quote for your unique event.

What's included in your standard photo booth packages?

Our packages are packed with everything you need for a fantastic experience! Each standard rental includes:

  • Professional photo booth setup with high-quality equipment
  • Unlimited instant prints for all your guests
  • Customized print templates tailored for your event
  • A fun assortment of props to inspire creativity
  • A friendly and professional on-site attendant to ensure everything runs smoothly
  • A digital gallery of all photos taken during your event
  • Complimentary setup and breakdown time (this doesn't count towards your rental hours!)

Are there any hidden fees I should know about?

Absolutely not! We pride ourselves on transparent pricing. All costs associated with your rental will be clearly itemized in your personalized quote and contract. The only potential additional charge would be a travel fee for events located far outside the Okanagan Valley, which would always be discussed and agreed upon with you upfront.

Do you offer extra services or upgrades beyond the standard packages?

Yes, we do! We have a variety of popular add-ons to further enhance your photo booth experience and make your event even more special. These include:

  • A dedicated Guestbook/Scrapbook service where guests can stick a copy of their photo and leave a personal message.
  • Options for additional print sizes or formats.
  • Green screen backdrop capabilities for unique virtual backgrounds.
  • Video messaging features, allowing guests to leave video well wishes.
  • Custom-designed backdrops (as discussed, these are quoted separately based on complexity).
  • Idle hours if you need the booth set up earlier or remain on-site without being operational.
  • Social media sharing kiosks for instant digital sharing.
Just let us know what you envision, and we'll help you build the perfect package!

How do I get a custom quote or book Shooting Stars for my event?

Getting started is easy! The best way to receive an accurate, tailored quote is to fill out our inquiry form on the "Contact Us" page of your website, or simply give us a call. Provide us with your event date, location, estimated number of guests, and any specific ideas or preferences you have, and we'll put together a personalized package just for you. We look forward to helping you make your event shine!

What are your payment terms?

To secure your booking date, we typically require a non-refundable deposit. The remaining balance for your rental will then be due 7 days before your event. We accept various convenient payment methods, including Interac e-Transfer, debit cards and major credit cards.

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