Your Questions, Answered

Everything you need to know about booking with Shooting Stars.

Browse FAQs

Frequently Asked Questions

Shooting Stars Icon General Questions

Will there be an attendant present?

Yes, every Shooting Stars photo booth rental comes with a friendly and professional attendant who will be on-site for the entire duration of your rental. Our attendant will set up and dismantle the booth, assist guests, ensure smooth operation, and help with any technical questions.

What types of events do you cater to?

Shooting Stars provides photo booth rentals for a wide variety of events, including weddings, corporate events, birthday parties, anniversaries, graduations, proms, school events, festivals, grand openings, and any other special occasion where you want to add an extra layer of fun and entertainment!

Can we customize the photo strips?

Definitely! We offer a custom print layout for every event, incorporating your event name, date, or a personalized message to make your prints unique keepsakes. We'll handle the design details to ensure it looks fantastic and matches the vibe of your event. If you have specific design requirements or prefer to submit your own custom artwork, we can accommodate that for an additional charge based on complexity.

Do you provide props?

Absolutely! All of our packages include a fun and diverse selection of high-quality props tailored to your event type. From silly hats and oversized glasses to themed signs, we have everything to spark creativity and laughter. We can also create custom props for your event, designed specifically to match your theme or brand. These custom props are quoted and charged based on their complexity and materials.

Are the photos instantly printed? When do we get the prints?

Yes, and quickly! Our state-of-the-art printers produce high-quality, smudge-free prints in a matter of seconds after your photo session. No waiting around – your guests can take their fun memories home right away!

Can guests get digital copies of their photos?

Yes! After your event, we provide a digital gallery of all the photos taken during your rental. This allows you and your guests to download, share, and cherish all the fun moments. Some packages may also include instant digital sharing options at the booth.

What is a photo booth and how does it work?

A photo booth is an interactive station where guests can take fun and memorable photos. Our Shooting Stars photo booths are equipped with high-quality cameras, professional lighting, and a user-friendly touchscreen interface. Guests simply select their props, pose for the camera, and their prints are ready in seconds!

Is a photo booth really that much fun?

Absolutely! Photo booths are an instant hit at any event. They bring people together, spark creativity with our awesome props, and create an atmosphere of pure joy and laughter. It's not just about taking pictures; it's about making unforgettable memories and giving your guests a fantastic experience they'll talk about long after the event is over!

How much space do you need for the photo booth setup?

We recommend a space of at least 10x10 feet to comfortably accommodate the photo booth, props table, and allow for guest flow. However, we can often adapt to smaller spaces if necessary. Please let us know your venue's layout, and we can advise on the best setup.

Can you set up outdoors?

Yes, we can! However, for outdoor setups, we require a covered area or tent to protect the equipment from direct sunlight, rain, and other harsh weather conditions. While our booth looks fantastic, the highly reflective surface isn't ideal for direct, uncovered sun exposure, as it can affect photo quality. As long as there's adequate shelter, we're happy to bring the fun outdoors!

Why does everything look so good?

We pride ourselves on providing a premium photo booth experience! From our professional-grade camera and lighting equipment to our diverse collection of high-quality props and our sleek, modern booth design, every detail is chosen to ensure stunning photos and a top-notch experience. We believe in delivering excellence so your memories look as fantastic as they feel.

Can we see ourselves when taking photos?

Yes! Our photo booths feature a live view on the screen so you can see yourselves and perfect your poses before each shot. Plus, the booth itself has a mirror-like finish, adding to the interactive fun and helping you prepare for those perfect shots!

What are the power requirements for the photo booth?

Our photo booth setup requires access to a standard 120V electrical outlet. We'll bring all necessary extension cords, but please ensure a reliable power source is available within reasonable proximity to the desired setup location.

Do you provide backdrops? Can I get a custom one?

Yes, we include a standard backdrop with our packages to complement your event. If you're looking for something truly unique, we also offer custom-designed backdrops! Please note that creating a high-quality custom backdrop requires time and resources to ensure it's perfect for your event. To discuss your vision and get started, please contact one of our employees. We'll work with you to understand your needs and then provide a personalized quote and an estimated timeframe for completion based on the design's complexity and materials.

What areas do you serve?

Shooting Stars proudly offers photo booth rentals throughout the entire Okanagan Valley! Whether your event is in Kelowna, Vernon, Penticton, or anywhere in between, we're ready to bring the fun to you.

Shooting Stars Icon Questions About Pricing & Packages

How much does a Shooting Stars photo booth cost?

We believe in clear and simple pricing! Our standard photo booth rental packages are based on the duration of your event, giving you fantastic value:

  • 2 Hours: $642 CAD
  • 3 Hours: $770 CAD
  • 4 Hours: $924 CAD
  • 5 Hours: $1108 CAD
  • 6 Hours: $1329 CAD
If you need a custom duration not listed here, just ask! We're happy to provide a personalized quote for your unique event.

What's included in your standard photo booth packages?

Our packages are packed with everything you need for a fantastic experience! Each standard rental includes:

  • Professional photo booth setup with high-quality equipment
  • Unlimited sessions with a print for every person in every photo
  • Customized print templates tailored for your event
  • A fun assortment of props to inspire creativity
  • A friendly and professional on-site attendant to ensure everything runs smoothly
  • A digital gallery of all photos taken during your event
  • Complimentary setup and breakdown time (this doesn't count towards your rental hours!)

Are there any hidden fees I should know about?

Absolutely not! We pride ourselves on transparent pricing. All costs associated with your rental will be clearly itemized in your personalized quote and contract. The only potential additional charge would be a travel fee for events located far outside the Okanagan Valley, which would always be discussed and agreed upon with you upfront.

Do you offer extra services or upgrades beyond the standard packages?

Yes, we do! We have a variety of popular add-ons to further enhance your photo booth experience and make your event even more special. These include:

  • A dedicated Guestbook/Scrapbook service where guests can stick a copy of their photo and leave a personal message.
  • Options for additional print sizes or formats.
  • Green screen backdrop capabilities for unique virtual backgrounds.
  • Video messaging features, allowing guests to leave video well wishes.
  • Custom-designed backdrops (as discussed, these are quoted separately based on complexity).
  • Idle hours if you need the booth set up earlier or remain on-site without being operational.
  • Social media sharing kiosks for instant digital sharing.
Just let us know what you envision, and we'll help you build the perfect package!

How do I get a custom quote or book Shooting Stars for my event?

Getting started is easy! The best way to receive an accurate, tailored quote is to fill out our inquiry form on the "Contact Us" page of your website, or simply give us a call. Provide us with your event date, location, estimated number of guests, and any specific ideas or preferences you have, and we'll put together a personalized package just for you. We look forward to helping you make your event shine!

How far in advance should I book?

We recommend booking as soon as you have your event date confirmed, especially for peak seasons (like summer and holiday periods). Popular dates can book up quickly. A good rule of thumb is 3-6 months in advance, but we will always do our best to accommodate last-minute requests if our schedule permits.

What is your cancellation policy?

Please refer to your booking contract for our specific cancellation policy. Generally, a non-refundable deposit is required to secure your date, with the balance due closer to the event.

What are your payment terms?

To secure your booking date, we typically require a non-refundable deposit. The remaining balance for your rental will then be due 7 days before your event. We accept various convenient payment methods, including Interac e-Transfer, debit cards and major credit cards.

What if my event runs longer than expected?

We do our best to accommodate. If you want to extend your rental on the night, additional time is billed in one-hour increments and needs to be agreed with your attendant on site. To avoid any uncertainty, we recommend booking a slightly longer slot upfront. It is easier and usually better value than adding time last minute.

Do you offer discounts for non-profit organizations?

Yes. We have a give-back program for registered non-profit organizations. If you are planning a fundraiser, charity gala, or community event, reach out to us at imastar@shooting-stars.ca and we will work out what we can do for your cause.

Shooting Stars Icon The Sky 360 & Our Services

What makes Shooting Stars Photo Booth different from other photo booth companies in Kelowna?

At the end of the night, it comes down to what your guests actually walk away with.

Every person who steps in front of our camera gets their own high-quality print to take home, plus a digital copy they can access later. We offer unlimited sessions, meaning every single person in every photo gets a print. No one shares, no one goes without.

We have nine different experiences, so whether you are planning an intimate wedding or a corporate event for 500 guests, something genuinely fits. The one people talk about most is our Sky 360 video booth. Unlike every other 360 in the Okanagan, ours is completely platform-free. The camera hangs overhead, so there is no stepping up, no spinning arm near a big dress, and no awkward cramming. Eight, ten people? Come on in.

Our props are curated for every event individually. Out of the hundreds we own, we hand-pick a selection based on your event type, your colour palette, and the overall vibe you are going for. No generic prop table. Always something that actually fits the night.

We also stay. A lot of companies drop off equipment and leave. We send a professional attendant who is there from load-in to the very last photo, setup, operation, and breakdown included.

We were voted Silver for Best Photo Booth and Bronze for Party Rentals at the Best of Kelowna 2026. Community votes, not sponsored placements.

Pricing starts from $642 and is listed on our website. No mystery, no surprise charges.

What is the Sky 360 Video Booth and what makes it different?

The Sky 360 is our overhead 360-degree video booth. Unlike side-arm 360 booths, where a single arm swings around a raised platform, our camera rotates from above and captures every guest in the frame at once. There is no platform to step on, which makes a real difference for brides: no hiking up a gown, no worrying about a spinning arm near your dress, just open space to move and spin freely. The result is a smooth, cinematic slow-motion video your guests can share instantly. We are the only photo booth company in the Okanagan with an overhead 360 design.

Is the Sky 360 accessible for all guests?

Yes. Because the Sky 360 has no platform, it is fully accessible for everyone, including guests using wheelchairs, mobility aids, or anyone who would prefer not to step up onto a raised surface. Large props, big groups, and kids all work comfortably in the open space. It is one of the reasons couples with mixed-age guest lists specifically request it for weddings.

How much space does the Sky 360 need?

We recommend a 10 by 10 foot area for the Sky 360. This gives guests room to move and pose while the overhead arm does its thing safely. If your venue is tight on space, let us know and we can advise on the best layout before you commit to anything.

What is included in a Sky 360 rental?

Every Sky 360 booking includes a professional on-site attendant to guide your guests, a dedicated sharing station for instant video downloads, a curated selection of premium props, and a full online gallery of all your HD slow-motion videos available for 30 days after the event. Setup and teardown are complimentary and never count against your booked hours.

Can the Sky 360 be upgraded?

Yes. You can add enhanced studio lighting, velvet ropes, and professional stanchions to give the booth area a high-end, red carpet look. These upgrades work especially well at corporate events and upscale weddings. Contact us to get the details added to your quote.

What is the Audio Guestbook?

The audio guestbook is a vintage-style telephone guests pick up to leave a recorded voice message. A heartfelt story, a piece of advice, a toast, or just a laugh. All messages are compiled and delivered to you after the event as a single audio keepsake. It works beautifully at weddings and milestone birthdays, and guests of all ages love it. No screens, no typing, just a phone and a moment.

What is the Glam Booth?

The Glam Booth captures stunning black-and-white photos using soft, flattering studio lighting. It is designed to make every guest look their best, the kind of result you would expect from a professional portrait session. It is a popular choice at weddings, galas, and any event where guests are dressed up and want a keepsake that looks as good as they feel.

Do you offer corporate branding or customization for business events?

Yes, and it goes further than most people expect.

We can add your company logo to every photo overlay, build a branded welcome screen guests see before they shoot, and match the entire visual experience to your brand colours and aesthetic. For data-driven activations, we can also include a digital form that captures guest information as part of the experience, useful for lead generation at trade shows or product launches.

Every corporate booking is treated as a custom build, not a template. Tell us what your event needs to accomplish and we work backward from there.

Finding answers in black and white? We've got you covered in full color!

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